Privacy Policy

WEBSITE PRIVACY POLICY
HILLENBURG COFFEE COMPANY, LLC
Last modified: March 17, 2025

Introduction


Hillenburg Coffee Company, LLC (“Company” or “We”) respect your privacy and are committed to
protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when
you visit the website www.hillenburgcoffeecompany.com (our “Website”) and our practices for
collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
· On this Website.
· In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
· The Company offline or through any other means, including on any other website operated by
Company or any third party (including our affiliates and subsidiaries); or
· Any third party (including our affiliates and subsidiaries), including through any application or
content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and
how we will treat it. If you do not agree with our policies and practices, your choice is not to use our
Website. By accessing or using this Website, you agree to this privacy policy. This policy may change
from time to time, see Changes to Our Privacy Policy. Your continued use of this Website after we make
changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any
personal information to or on the Website. We do not knowingly collect personal information from
children under 16. If you are under 16, do not use or provide any information on this Website or provide
any information about yourself to us, including your name, address, telephone number, email address, or
any screen name or user name you may use. If we learn we have collected or received personal
information from a child under 16 without verification of parental consent, we will delete that
information. If you believe we might have any information from or about a child under 16, please contact
us at GENERAL EMAIL.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
· By which you may be personally identified, such as name, postal address, email address,
telephone number, or any other identifier by which you may be contacted online or offline
(“personal information”);
· That is about you but individually does not identify you, and/or

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· About your internet connection, the equipment you use to access our Website, and usage details.
· If applicable, when you purchase a product or service through our Websites, we (or our
authorized third-party payment processor) may collect your payment information (including
billing address, credit card number, expiry data and CVV code) in order to process the
transaction.
· You may sign-up to receive email, text message, push notification, mobile application alerts, or
other marketing communications from the Company. Marketing communications may include but
are not limited to newsletters, emails, text messages, confirmatory messaging, status updates and
other order-related messaging, or promotional messages by providing us with your contact
information. You can unsubscribe at any time from any or all of these communications.
· We may collect and use customer feedback about our products and services to better understand
our customers and enhance our product and service offerings.
· When you contact us with a comment, question or complaint through chat, email, telephone, or
the contact forms on our Website, you may be asked for information that identifies you, such as
your name, email address and a telephone number, along with additional information we need to
help us promptly answer your question or respond to your comment. We may retain this
information to assist you in the future and to improve our customer service and service offerings.
We collect this information:
· Directly from you when you provide it to us.
· Automatically as you navigate through the site. Information collected automatically may include
usage details, IP addresses, and information collected through cookies, web beacons, and other
tracking technologies (e.g. via services such as Google Analytics).
· From third parties, for example, our business partners and vendors.

Information You Provide to Us
The information we collect on or through our Website may include:
· Information that you provide by filling in forms on our Website. This includes information
provided at the time of requesting further services or information. We may also ask you for
information when you report a problem with our Website.
· Records and copies of your correspondence (including email addresses), if you contact us.
· Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
including:
· Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Website.

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· Information about your computer and internet connection, including your IP address, operating
system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or
associate it with personal information we collect in other ways or receive from third parties. It helps us to
improve our Website and to deliver a better and more personalized service, including by enabling us to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our Website according to
your individual interests.
· Speed up your searches.
· Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your
computer. You may refuse to accept browser cookies by activating the appropriate setting on your
browser. However, if you select this setting you may be unable to access certain parts of our
Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system
will issue cookies when you direct your browser to our Website. For information about managing
your privacy and security settings for cookies, see Choices About How We Use and Disclose Your
Information.
· Web Beacons. Pages of our Website and our emails may contain small electronic files known as
web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or opened an email and for
other related website statistics (for example, recording the popularity of certain website content
and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties,
including advertisers, ad networks and servers, content providers, and application providers. These third
parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to
collect information about you when you use our website. The information they collect may be associated
with your personal information or they may collect information, including personal information, about
your online activities over time and across different websites and other online services. They may use this
information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any
questions about an advertisement or other targeted content, you should contact the responsible provider
directly. For information about how you can opt out of receiving targeted advertising from many
providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
information:

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· To present our Website and its contents to you.
· To provide you with information, products, or services that you request from us.
· Where necessary, for the administration of our general business, accounting, recordkeeping,
audit, compliance and legal functions.
· To operate our Websites, provide our services, communicate with you about your use of the
Websites or Services, provide troubleshooting and technical support, process your payments,
communicate with you, and for similar service and support purposes.
· For compliance with legal obligations under local laws, including regulatory obligations, data
protection, tax, accounting and corporate compliance requirements, or any other requirements
necessary to comply with our legal, regulatory and compliance obligation.
· To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
· To notify you about changes to our Website or any products or services we offer or provide
though it.
· To better understand how users access and use our Website, products and Services, and for other
research and analytical purposes, such as to evaluate and improve our products and services and
business operations.
· For direct marketing purposes, including to send you newsletters, text messages, emails, push
notifications, or similar client alerts and information we think may interest you. If you are located
in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will
only send you such messages if you opt-in to receive them.
· In any other way we may describe when you provide the information, or to fulfill any other
purpose for which you provide it.
· For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that
may be of interest to you. If you do not want us to use your information in this way, please check the
relevant box located on the form on which we collect your data. For more information, see Choices About
How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our
advertisers’ target audiences. Even though we do not disclose your personal information for these
purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser
may assume that you meet its target criteria.

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any
individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
· To our subsidiaries and affiliates.
· To contractors, service providers, and other third parties we use to support our business.

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· To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal
information held by the Company about our Website users is among the assets transferred.
· To third parties to market their products or services to you if you have consented to these
disclosures. For more information, see Choices About How We Use and Disclose Your
Information.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· With your consent.

We may also disclose your personal information:
· To comply with any court order, law, or legal process, including to respond to any government or
regulatory request.
· To enforce or apply our Terms and Conditions [TERMS LINK], Terms and Conditions for
Online Sales [SALE TERMS LINK] and other agreements, including for billing and collection
purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
Hillenburg Coffee Company, LLC, our customers, or others. This includes exchanging
information with other companies and organizations for the purposes of fraud protection and
credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have
created mechanisms to provide you with the following control over your information:
· Tracking Technologies and Advertising. You can set your browser to refuse all or some
browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies,
please note that some parts of this site may then be inaccessible or not function properly.
· Disclosure of Your Information for Third-Party Advertising. If you do not want us to share
your personal information with unaffiliated or non-agent third parties for promotional purposes,
you can opt-out by checking the relevant box located on the form on which we collect your data,
or by emailing us an opt-out request to GENERAL EMAIL.
· Promotional Offers from the Company. If you do not wish to have your contact information
used by the Company to promote our own or third parties’ products or services, you can opt-out
by checking the relevant box located on the form on which we collect your data or at any other
time by sending us an email stating your request to GENERAL EMAIL. If we have sent you a
promotional email, you may send us a return email asking to be omitted from future email
distributions.
We do not control third parties’ collection or use of your information to serve interest-based advertising.
However these third parties may provide you with ways to choose not to have your information collected
or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising
Initiative (“NAI”) on the NAI’s website.

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Residents of certain states may have additional personal information rights and choices. Please see Your
State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their
personal information.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee,
Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
· Confirm whether we process their personal information.
· Access and delete certain personal information.
· Correct inaccuracies in their personal information, taking into account the information’s nature
processing purpose (excluding Iowa and Utah).
· Data portability.
· Opt-out of personal data processing for:
· targeted advertising (excluding Iowa);
· sales; or
· profiling in furtherance of decisions that produce legal or similarly significant effects
(excluding Iowa and Utah).
· Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights, or to appeal a decision
regarding a consumer rights request, please email us at GENERAL EMAIL.
Nevada provides its residents with a limited right to opt-out of certain personal information sales.
Residents who wish to exercise this sale opt-out rights may submit a request to this designated address:
GENERAL EMAIL. However, please know we do not currently sell data triggering that statute’s opt-out
requirements.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material
changes to how we treat our users’ personal information, we will notify you through a notice on the
Website. The date the privacy policy was last revised is identified at the top of the page. You are
responsible for ensuring we have an up-to-date active and deliverable email address for you, and for
periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, you may contact us at:
PO BOX? or by email at GENERAL EMAIL.of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.